Elite TV Care (“we”, “our”, or “us”) operates the website Elite TV Care and provides professional TV repair services across the UAE. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you contact us or request a service, we may collect:

• Full name

• Phone number (e.g., 0554008082)

• Email address (e.g., info@elitetvcare.com)

• Address or location for service

• Device details relevant to repairs

1.2 Automatically Collected Information

When you use our website, we may automatically collect:

• IP address

• Browser type

• Pages visited

• Time spent on the site

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide and schedule TV repair services

• Respond to inquiries and customer support requests

• Communicate updates, confirmations, or service-related information

• Improve website functionality and user experience

• Maintain internal records and safety compliance

• Send marketing or promotional materials (only with your consent)

3. Sharing Your Information

We do not sell or rent your personal information. We may share information only with:

• Service technicians or team members to complete your request

• Third-party service providers (e.g., hosting, analytics)

• Legal authorities if required by UAE law

4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, or misuse. However, no method of electronic storage or transmission is 100% secure.

5. Cookies

Our website may use cookies to enhance user experience, analyze website performance, and store preferences. You may disable cookies in your browser settings.

6. Your Rights

Depending on UAE privacy regulations, you may request:

• Access to your personal data

• Correction of inaccurate information

• Deletion of your data (where applicable)

To request these, contact us at info@elitetvcare.com.

7. External Links

Our website may contain links to external websites. We are not responsible for their content, privacy practices, or policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the “Last Updated” date.

9. Contact Us

For questions regarding this Privacy Policy, contact us at:
Email: info@elitetvcare.com
Phone: 0554008082
Website: Elite TV Care